General Motors has recalled 313,000 vehicles over concerns that a fluid leak could A former Bank of America employee provides these email addresses and says they're the people to complain to about getting fee'd to death (or any other customer service related issue you want to escalate).

President - liam.e.mcgee@bankofamerica.com
West Division Exec - bradford.r.dinsmore@bankofamerica.com
East Division Exec - Shepherd michelle.shepherd@bankofamerica.com
National Customer Experience - diane.morais@bankofamerica.com
Service & Fulfillment Operations Executive - maryellen.baker@bankofamerica.com

Don't forget that people have had good success with A tipster sends us the letter that CompUSA warranty holders will be receiving:
Dear Valued CompUSA Customer,

Thank you for your business with CompUSA. We regret to inform you that we are in the process of closing our retail locations. We want to let you know, however, that you may still receive service under your Technology Assurance Plan (TAP). All plans are underwritten by an insurance company, so even if our stores are not around, you can still get service.

Based on the type of product and TAP Plan purchased, your service will be handled as follows:

If you do not have internet access, please call the national call center. For additional information about TAP Terms and Conditions, please visit our website:

http://www.compusa.com/services/tap/featureterms.asp

During the manufacturer warranties, service will continue to be facilitated by the manufacturer. We apologize for an inconvenience you may encounter and thank you again for your business.

Sincerely,

CompUSA Management We've got the CompUSA internal discount list for their going out of business liquidation sale. The discounts are mainly 10% and 20%, with some 5% and 30% in there. Audio hardware, mounting brackets and the like, is 30% off. Just because they're imploding doesn't mean they don't have some pride, as least for now. They're entitled "opening discounts," so perhaps will keep dropping week by week until all the stock is gone. Looks like for now they're using the same close-out strategy as when they closed down most of their stores before: offer crappy deals and advertise the heck out of it.

(Photo: A CompUSA repair tech has leaked to The Consumerist what he says is their schedule for the liquidations happening now until they close everything down after the holiday season. This is in no way set in stone, he says, but it looks like this is how it's going to go down starting this week. (He would also like everyone to know that no one his place steals porn from customers).

Already:
New product shipments have ceased, what's already shipping and in the warehouse is it.
TAP Warranties are run by Assurant and so they will probably all be valid.

Monday/Tuesday:
General Managers get told what's going on:

Tuesday:
Last day to check in your computer for repairs.
Tuesday is the last day for returns.
Employee discount ends.

Wednesday:
10% off sales start
Repairs get shipped to Blue Raven
All sales final and if a return is accepted, it will be on a case by case basis

After Wednesday:
10% is only the beginning. Prices will be dropping weekly.

PREVIOUSLY: Comcast told its employees to vote in the Consumerist reader poll asking readers what they thought was better, Comcast, or FiOs. Above is the employee email blast they sent, provided to us by several different Comcast employees: Now, we're definitely more amused than this than anything else, but it certainly was odd. Why would Comcast want to interfere with the torrents of peer to peer opinion sharing? In any event, Fios won, 784 to 277.