CRM Drivers For Financial Companies - KnowledgeStorm
KnowledgeStorm

• Hierarchical Storage Management for Database Growth
  Database growth continues to be a challenge for most organizations. Every organization needs to have a clearly defined strategy that matches company policies and financial resources. In this document we've offered six options to consider as part of that strategy.
• SugarCRM On-demand Webinar
  This webinar, moderated by Gerhard Gschwandtner, focuses on the seven action steps for preparing your sales team for managing sales during the financial meltdown and enhancing your existing business processes with CRM.
• Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn
  Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
• Preparing for Cloud Computing: The Managed Services Revolution
  This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
• X86 Server Virtualization For High Availability And Disaster Recovery
  According to a recent Forrester study, 49% of enterprises surveyed that are implementing or interested in x86 server virtualization indicate that improving disaster recovery/business continuity continues to be a very important motivation for adoption.
• Four Steps to Successfully Transition From Network Systems Management Suites
  Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.
• Benchmarking Your Virtualization Stage: Compare Your Progress to Other IT Departments
  Are the virtualization challenges you face typical? This white paper draws upon a survey of your IT peers to show the typical obstacles and progress of IT shops around virtualization (e.g. technical complexities, skill set deficiencies, and cost control).
• Automating Closed-Loop Marketing
  Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.
• Standish Report: Trends in IT Value
  The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
• The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions ...
  This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
• What you Need to Know about Launching Network Systems Management Solutions
  This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive.
• Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help ...
  This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
• How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market
  This white paper explains how organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base, get insight into new areas of opportunity, and do more with less.
• Leveraging BPM for a Greener and Efficient Enterprise
  This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
• It’s All about the Salesperson: Taking Advantage of Web 2.0
  This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
• Joined up Thinking: Integrating Information across the Enterprise
  The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems.
• Managed Customer Correspondence for Financial Services
  Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities.
• Achieving Management Excellence: The Next Boardroom Discussion
  View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM).
• Forrester Research: Mobility Trends in Financial Services
  Research by Forrester on unified communications in financial services revealed that 50% of their employees are mobile 25% of the time during the work week. This paper explores what firms are doing to optimize their mobile workers’ performance.
• Transcript: It’s Easier Being Green: The Business Case for Green IT
  This white paper describes about the convergence of two significant trends that we are seeing across our client base, and also the four specific drivers that are caus